We were first time visitors and after a somewhat disappointing stay at a gay resort in Key West years ago we thought we would split our visit between a couple of resorts in Palm Springs. Thinking that we would minimize our stay at any one place if it wasn’t our cup of tea. The best intentions, yet we clearly were floored with the Hacienda’s service, rooms, location and personnel.
Service was prompt, professional and genuinely friendly. We were greeted at the gate and confirmed our reservations in the office and then Tom led us to our Grand Deluxe Suite in the rear of the property (#10). Tom showed us around our suite (and it was large),gas fireplace, nice four person dining table, large kitchen complete with two refrigerators, microwave, gas stove, granite counters, Keurig coffee machine and completely stocked with china, flatware and cookware. The bathroom was Mantastic, yes Mantastic! Two shower heads, four body sprays, great tile and heavy glass frame-less door, i was in pig heaven. The bedroom was spacious, clean and very comfortable, in-room safe, two closets, Flat screen TV and DVD player/Cable TV and a sliding door to a large private patio. The living room was also quite large with cabinets full of interesting books, large fluffy coach and comfy arm chair and another flat panel TV with DVD/cable. Tastefully decorated and clean throughout.
Being at the back of the property with only four other suites it was like having a private pool and court yard. The pool was very clean and warm! Perfect for swimming at night under the stars. The music in the court yard was soft and relaxing great for reading a book or watching the doves and humming birds. We met the other guest (mostly couples) and had a great time, swimming, relaxing, sharing lunches and even hitting the town at night together. We seemed to increase our ability to connect with Palm Springs by reliving each others experiences the night before while having breakfast together poolside each morning.
The resort location is great being only 5 or 6 blocks away from nightlife, shopping and top local restaurants. We rented a car and would recommend it to others during the Hot season, plus it’s makes shopping easier.
If your looking for a LOW KEY relaxing time to decompress from work, this is the place. Each morning we had breakfast poolside. The self serve breakfast consisting of coffee, juice, milk, English muffins, bagels, sweet rolls, hard-boiled eggs, cereal, fresh fruit, and yogurt was always more then enough to start the day off. Lunch is also included and the menu selection is great, plus it was fresh and served poolside or placed in the refrigerator in your room if you were out.
Unfortunately as I mentioned earlier we booked another resort to finish out our stay in PS. It was a grave mistake and we knew as soon as we arrived at the other location the atmosphere, services and cleanliness were not the same. Beware cancellation is not possible without forfeiting your room fees, we felt so strongly about the Hacienda we paid out the rest of our visit and left to go back to the Hacienda after only one night at the other resort.
We were thankful they had a room available (#3), although smaller than the Grand Deluxe Suite it was the same service and style and we felt instantly at home again. Because it was on the front side of the property, it felt new yet comfortable like a favorite old shirt. We made more new friends and had a great time to finish out our vacation. In total we spent 7 days and 6 nights at the Hacienda and loved every minute!
All the people we met and the staff were super and really made the stay an experience to be remembered. We definitely made some new friends and have already booked our next stay for a “reunion”.
A big KUDOS to Steve, Tom and the rest of the staff for taking such great care of us! Jim and Maurice have definitely found the right location, staff and it beckons you back every time you think of leaving.
We will be back December 28th see you then!

Room Tip: For privacy rooms 6-10 are great, all face the pool! For mingling, making new friends, seeing the Mountains take Rms 1-4 also a pool view

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111