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PRIVACY POLICY


The Hacienda at Warm Sands respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this Website, you may be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalized experience for each visitor to our Website.

This Website does not collect, save or store any personal information from visitors that simply browse this Website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you.

The Hacienda at Warm Sands may inform you by email of our available services, products and or specials. You may opt in or out of receiving these materials at any time.

Agents, contractors or marketing partners of The Hacienda at Warm Sands and affiliates who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for The Hacienda at Warm Sands. The Hacienda at Warm Sands and affiliates will not sell or distribute any of your personal information to any outside organization for marketing or solicitation without your permission.

SECURITY OF PERSONAL INFORMATION

The Hacienda at Warm Sands is committed to the security of the data collected on this Website, and treat all information you provide us as confidential. To better serve you when you are using this site, we also use “cookies” to help us recognize your preferences and selections.

COOKIES AND IP ADDRESSES

The Hacienda at Warm Sands and our third party marketing partners may use cookies, invisible pixels, local shared objects (i.e., persistent cookies) and web beacons to obtain information about Website users. Cookies are small text files that are placed on a computer or mobile device when you visit a website or use an app. Our Website may receive and store certain information automatically based on your browser settings, which may include your browser type and operating system, the web pages viewed, IP addresses or unique device identifiers associated with mobiles devices, and sites visited before or after visiting our Website.

You can set your computer to warn you each time a cookie is sent or turn off all cookies (except Flash cookies) through your browser. Check your browser’s Help menu or your built-in mobile device settings to find out how. Some mobile devices store cookies not only in areas connected to the browser, but also in areas that are app-specific, which cannot be controlled by the browser settings.

Check your app settings options on your mobile device to find out how to manage or delete cookies that may be stored in these other areas. If you do not accept cookies, some features, services or activities that are available on our Website may be adversely affected and you may be unable to perform certain transactions, use certain functionality, and access certain content. The choice to accept or deny a cookie is different from your choice to accept/deny email messages.

We use the following types of cookies on our Website and apps:

  • Session cookies which are automatically deleted once you close your browser.
  • HTTP request header information in order to make our Website function correctly and to personalize content presented to you, better understand how visitors use our Website and how we can better meet your needs.
  • Throughout the online reservation process to remember dates used in hotel searches, check room availability and fulfill the reservation.
  • Measure usage of various pages on our Website to help us make our information more personalized and easily accessible.
  • Provide functionality such as online reservations and other functionality that we believe would be of interest and value to you.
  • Track customer response to The Hacienda at Warm Sands advertisements and Website content.

ONLINE TRACKING

Some web browsers offer a “Do Not Track” (“DNT”) signal that is a HTTP header field indicating your preference regarding tracking or cross-site user tracking. We currently do not respond to DNT signals; however, as stated above, we do allow you to exercise some choice in the information collected by adjusting your browser’s cookie settings.

LINKS TO THIRD PARTY WEBSITE

The Hacienda at Warm Sands has no control, responsibility or liability for third-party policies or actions. We cannot ensure or warrant the security of any information you disclose online to third party sites.

CHILDREN’S POLICY

Our Website is not intended for children and we do not knowingly solicit or collect personal information from children. If we are notified or discover that a child under the age of 13 has submitted personal information to our Website, we will take reasonable steps to delete the information.

This Website is subject to United States law. The Hacienda at Warm Sands will disclose personally identifiable information without your permission when required by law or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site). Call 1-760-327-8111 with any questions regarding the privacy policy.